I'd check with Seagate Support to see if that's an option with yours. Every NAS I've ever dealt with had a way to manually update the firmware when the admin portal wasn't working.

There does seem to be a firmware update but I don't have anyway to apply it until I can access the drive.

I also use an 8 bay Synology unit, but it's in a different class altogether. I currently own two different (a generation apart) 2-bay WD arrays as well as a 2-bay setup from Buffalo (with WD drives), 4-bay setups from WD, Seagate (that uses Windows Storage Server), and Buffalo (using Seagate drives). Please click the Subscribe button at the top right corner of this article to be alerted when this article is updated with the latest firmware releases.

Check to see if a new update is available. Help! How To Find Model and Serial Numbers Firmware update information for BlackArmor NAS. If you need the software, you may download it here.Find manuals, software, and firmware for your Seagate drive. For Seagate Pocket Drives, please use the Toolkit software to Reset to Factory Default.For OneTouch, OneTouch 2, OneTouch 3, and OneTouch 3 mini drives, you may use the OneTouch Manager to erase the drive.For OneTouch 4 drives, you may use the Maxtor Manager to erase the drive.For external drives: Use DiscWizard or your external drive management software to zero-fill your external drive.For SCSI drives: Use Seatools Enterprise (for Seagate drives) to perform a low-level format on the drive.This option will erase ALL data on the partitions on the drive.įor more information on performing a zero-fill, please see Document ID: 203931. For internal ATA/IDE and SATA drives: Use SeaTools for DOS to perform a full zero fill.For Seagate SCSI drives, use Seatools Enterprise. Use SeaTools diagnostics for Seagate and Maxtor drives and run a long test.View Windows help on detecting and repairing disk errors for more information. In the Check Disk dialog box, select the Automatically Fix File System Errors check box, select the Scan For And Attempt Recovery Of Bad Sectors check box, and then click Start.

Click Check Now in the Error-Checking Status area.

On the shortcut menu, click Properties, and on the Tools tab in the Properties dialog box.

Double Click (My) Computer, and right-click the hard disk.

Use the Error Checking utility built in to Microsoft Windows.

There are several methods for finding and correcting bad sectors. However, any information written to a bad sector is usually lost. Explains several methods for finding and correcting bad sectors.īad sectors can often be corrected by using a spare sector built into the drive.

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